Updated Nov. 23, 2010
"Personal Information" is information about a person that is personally identifiable to such person like the person’s name, address, email address, or phone number, as well as other non-public information.
"Anonymous Information" or "Aggregated Information" means information that is not associated with or linked to Personally Identifiable Information. Anonymous or Aggregated Information does not permit the identification of individual persons.
The Information that We Collect. From time to time, we may ask for certain Personal Information from you so that you may enjoy purchase our Services. Generally, we collect information in the following ways: when you submit information through your registration, Account, and orders; when we receive information through our Services and third party providers or advertisers; and when we receive information from daFlores submitted by you either by phone, fax, or email.
We will collect your name, email address, physical address, and phone numbers ("Personal Information") when you register for our Site. This information and other information you provide to us, for example information submitted through your orders, will be collected, used, and disclosed as outlined herein. Unless otherwise indicated, information provided will not be associated with your Personal Information and if disclosed or used by us, such information shall be in anonymous or aggregate form.
Why We Collect this Information. We collect information for a variety of reasons, including administration of our Site and Services, our effort to inform you of changes in our Service, discounts, newsletters, and other products and services that may interest you. When you submit Personal Information to us, you understand and agree that daFlores may access, store, and use your Account and Personal Information. You consent to the transfer of your information to and within the United States or other countries for processing and storage.
Our Security Procedures and Your Privacy. DaFlores takes great care in maintaining the security of your Personal Information, and preventing unauthorized access to it, through the use of commercially reasonable technology and internal procedures. Our Sites and Services are secured by VeriSign security certificates and McAfee HackerSafe monitoring to help ensure the security. We employ SSL during your order processing, and your credit card information is encrypted. Although we take great care in maintaining the security of your Personal Information, we do not guarantee that unauthorized access will never occur.
Notice of Sharing. We may share your Personal Information or other information under the following circumstances: (a) within daFlores, including our employees, and agents; (b) with third parties with your consent; (c) if we believe in good faith that it is required by law, legal process or court order; (d) as may be required to respond to an inquiry, request or complaint that you have made; (e) to persons or companies that we engage to carry out or provide support for the operations of its business (which may include customer support services, online chat, product fulfillment, and email service providers); or (f) if we believe in good faith that it is necessary to protect the personal safety, property, or interests of you, our users, the public, our licensors, the Services, or ourselves. We will share aggregate information and/or Anonymous Information about our users and visitors with advertisers, business partners, sponsors, and other third parties.
Advertising, Marketing, and Promotions With Others. We may disclose Anonymous or Aggregate Information to advertisers, business partners, sponsors, or other third parties but we WILL NOT disclose any information that could be used to personally identify you through Personal Information. The Anonymous or Aggregate Information may be used to gauge the usefulness and popularity of our web pages, or certain links to or from our Sites. During those times when we participate in promotions in conjunction with other companies, with the intent to share Personal Information, we will indicate this on that promotions or discounts registration page. Please refer to the specific promotion or discount for updates.
GIF Files. We may use pixels, or transparent GIF files, to help manage online advertising. These GIF files may be provided by our ad management partner and enable it to recognize a unique Cookie on your web browser, which in turn enables us to learn which advertisements bring users to our Site. The Cookie was placed by us, or by another advertiser who works with our ad management partner. With both Cookies and spotlight technology, the information that we collect and share is Anonymous Information, which may be shared in aggregate form, and it is not Personal Information and therefore does not contain your name, address, telephone number, or email address.
Monitoring Scripts. DaFlores may use certain third party web analytics software in order to monitor the use of its Website. If a user accepts a chat, the monitoring script will capture pre- and post-chat surveys that are submitted by such users, as well as the user’s IP address and browser version; however, the third party web analytics software provider should not use any of this data other than to administer our Site and Services.
If you have concerns about cookies or GIF Files, or need assistance on how to enable the cookies on your system, please contact us at support@daFlores.com.
Links to Privacy Policies of Third Party Providers, Advertisers and Affiliates. You should consult the respective privacy policies of third-party providers, ad servers or ad networks for more information on their practices and for instructions on how to opt-out of certain practices if you desire to do so. Click here to learn more.
Our advertising partners or providers include Google Ads, http://www.google.com/privacy_ads.html; Fetchback, http://fetchback.com/privacy.html; Gomez, http://www.gomez.com/company/about-gomez/privacy-policy; AVG (http:/www.atg.com/en/privacy; and Omniture, http://www.omniture.com/en/privacy/product. We also work with Silverpop and SLI Systems. For additional information about our third party service providers, please email us at firstname.lastname@example.org.
CAN-SPAM Compliance. If you have placed an order through daFlores.com or have registered with daFlores.com, you consent to allow us to contact you to provide you with information concerning your account, your transactions with us, and your use of our Services. Email contact, for example, may include information regarding your orders, or upcoming discounts. If you have indicated that you would like to be contacted regarding other services and promotions, we may also contact you with commercial information about products, services, promotions, or other activities or offerings that may be of interest to you. Additionally, with each commercial communication you receive from us, you will be given the opportunity to indicate that you wish to "Unsubscribe" from receiving such future communications. By requesting that we send an email to a Friend, through the "Email a Friend" button, you understand that you are required to send an authentic email address that is being used solely for the purpose of providing information about DaFlores.com to your known friend, who would not object to receiving this email.
Opt Outs. You may choose to opt out of receiving cookies through your browser settings. You can opt out of other network advertising and third party ad servers’ cookies either directly with the site or through the Network Advertising Initiative opt-out page, http://www.networkadvertising.org/managing/opt_out.asp.
Information Provided to Customer Service or Live Chat. DaFlores or its designated third party customer service providers may offer support and technical assistance via telephone, email or live chat. Whenever you communicate with customer service, you understand: (i) that a customer service representative may view and make changes to your Personal Information in order to provide the assistance that you need; and (ii) that a customer service representative may reply to you via email, chat, or phone.
Legal Disclosures. We may disclose information we have collected from and about you (including Personal Information) if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend the rights or property of us, the users of our Services, or third parties.
Reviewing and Changing Your Personal Information. If you want to make changes, amendments and/or deletions to your Personal Information with daFlores, you can access and update your information by clicking onto your Account. Please note that we may be prohibited from deleting certain Personal Information due to an applicable court order, statute, law or regulation. When we delete information that we have collected from or about you, it will be deleted from our active databases but may remain in our archives.
Age and Minors and COPPA. Our Site is directed at those who are over the age of 18. If someone is under the age of 18, they should only use this Site with the supervision of a parent or legal guardian. We do not knowingly collect or maintain Personal Information from individuals who are under 13 years of age, and no part of our Site or Services are designed to attract people under the age of 13. Protecting the privacy of children is very important to us. If we obtain knowledge that a user is under the age of 13, we will take steps to remove that user's Personal Information from our databases.
Notice to California Residents – Your California Privacy Rights (As Provided by California Civil Code section 1798.83). A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (a "California Customer") may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed. California Customers may request further information about our compliance with this law by e-mailing info@daFlores.com. Please note that we are required to respond to one request per California Customer each year, and we are not required to respond to requests made by means other than through this email address.
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